Common Questions
Everything You Want to Know Before Reaching Out.
If you’re on the fence about counselling or just want to know what to expect, these are the questions I hear most often.
About Counselling
Is counselling right for me?
Do I need to be in crisis to start counselling?
No. You don’t need to be at a breaking point to reach out. You might still be keeping up with work, home and daily responsibilities but feel exhausted, overwhelmed or unlike yourself. Counselling can help before things start to feel unmanageable.
What kinds of things can counselling help with?
I work with stress, anxiety, burnout, overwhelm, low mood, self-esteem, boundaries, grief and loss, and life transitions. If something is affecting how you feel about yourself or your day-to-day life, it’s worth talking about.
Will counselling actually help?
Research consistently shows counselling can help with stress, anxiety, burnout and feeling overwhelmed, especially when there’s a good fit between you and your counsellor. The free consultation is a chance to see whether that fit is there before you commit to anything.
Working with Kandice
What can I expect from working together?
Who do you work with?
I work with adults across British Columbia. My practice has a particular focus on overwhelmed women, including mothers. If you’re dealing with stress, anxiety, burnout or overwhelm and feel like we might be a good fit, I’d love to hear from you.
What is your approach like?
Warm, practical and client-centred. Sessions feel like a real conversation, not a lot of silence and nods. I draw on CBT, DBT-informed strategies, solution-focused therapy and mindfulness and adapt things to what actually works for you.
What does a typical session look like?
Sessions are 60 minutes and held virtually via Zoom. We talk about what’s going on, what patterns keep showing up, and what you want to feel different. I work collaboratively. I’m not just listening; I’m actively helping you figure things out.
How many sessions will I need?
It depends on what you’re working on. Some people prefer a focused short-term approach, while others benefit from ongoing support. Many clients begin with weekly or every-two-week sessions to build momentum, then space them out over time. We’ll find a rhythm that works for you.
Practical Details
The practical stuff.
Is virtual counselling covered by insurance?
Coverage varies by plan. I provide receipts you can submit for reimbursement if your plan covers clinical counselling or MPCC services. I recommend checking your coverage with your provider before we start.
Where are you based and who can you see?
I’m based in Coquitlam, BC, and all sessions are online via secure video, so I can work with anyone across British Columbia.
How do I get started?
The first step is a free 15-minute consultation with no pressure and no commitment. Head to the Contact page or email me directly. I respond within 1–2 business days.
Still have a question?
Feel free to get in touch — I’m happy to answer anything before you decide to book.
